Our Welfare Advice and Support Service provides information and advice on welfare benefits, Disability Discrimination, employment and insurance issues.
We have a range of welfare benefits factsheets in our publications section which are free to download.
You can also read about what benefits you may be entitled to in our brief introduction to benefits.
Welfare Rights Line
Tel: 0845 122 8648
Monday 10am to 12.30pm and 2pm to 4pm
Tuesday 10am to 12.30pm and 2pm to 4pm
Wednesday 2pm to 4pm
Thursday 10am to 12.30pm and 2pm to 4pm
The line is always closed on Fridays and Bank Holidays.
This service is only for welfare benefit enquiries and should be used if you have a specific and brief question which requires a quick response (within three working days): submit your question