NICE publishes new quality standard & guidance
28 February 2012
National Institute for Health and Clinical Excellence (NICE) has published a new quality standard and guidance on patient experience in adult NHS services on 24 February.
Christine Carson, Programme Director, Centre for Clinical Practice at NICE said: “Understanding and improving patient experience of NHS services is essential to providing a service based on patients’ needs. Ensuring that the NHS is patient centered is crucial; therefore NICE is pleased to be publishing both a quality standard and guidance that will aid healthcare professionals in delivering the very best experience for patients, right across the NHS.”
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