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Working and volunteering for us

Working and volunteering for us

Job vacancies are listed below with a recruitment pack to download for more details.

Paid vacancies

Information and Support Officer

Salary: £16,000 - £18,500 pro rata dependent on skills and experience

Hours: 26 hours Monday to Friday

Location: Keynsham

Closing date: 9am Monday 13 February 2017

If fighting the ignorance, injustice and neglect experienced by people with the M.E. matters to you, join our small, committed team to be the first point of contact for those seeking information and support about living with this chronic illness.

Our Information and Support Officers respond to telephone, email and postal enquiries on a wide range of issues, providing information, support and signposting to Action for M.E.’s services and resources as well as those offered by other organisations. They also have responsibility for carrying out office administrative tasks and assisting the Director of Services and Development in the day to day running of the office.

For this, you’ll need to be an excellent communicator with experience of working in a customer-care or helpline role, and understand the key issues faced by people living with a long-term, debilitating illness.

The current postholder, who has been with us for a number of years, is moving on to take up a new challenge. This is an exciting time to join Action for M.E., following the launch of our five-year strategy to improve the lives of people with M.E., inspire action at all levels, and invest in change.

For more information, and/or to apply, please download an application pack or contact Anna Whitson by email or on 0117 937 6637.


Volunteering can be hugely rewarding and as the hours are often more flexible, it could help you get back into work. As former volunteer Jane told us before she found paid employment: "Thank you so much for being so supportive and giving me the chance to get my confidence back again."

We will post volunteer vacancies here as soon as they become available.