Stronger together – supporting you right now
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Stronger together – supporting you right now
From InterAction 104, spring 2020

We are here to listen and to support you in whatever way we can; we will be honest with you about we can and what we can’t do.

Since the outbreak of the Covid-19 pandemic, Action for M.E. has, understandably, been inundated with questions from the M.E. community. We are not medically trained, and have consulted with our Medical Advisors Dr Gregor Purdie and Prof Julia Newton who agree that we should share information and advice from Government health sources. For more information, visit our coronavirus page here.

Our services and support

Working from home, having closed our Keynsham office, our staff team continue to provide Action for M.E. services and support. We are hugely grateful to our volunteers, who continue to support our work from home.

We have combined our services into a single Crisis, Support and Advocacy Service, and are offering this UK-wide by phone, email and online. Contact details are below.

Action for M.E. colleagues are also personally contacting our Supporting Members to check you are getting the support you need – this is taking some time so if you need support now please don’t hesitate to get in touch.


If you have internet access, you can also join one of our peer-support forums for adults with M.E., parents of children and young people with M.E., and 18s and under with M.E. They are all completely free and users tell us they feel better supported, and less isolated.

Online updates

We are keeping our website up to date with the latest on Coronavirus and M.E., and sharing these updates on social media, specifically Facebook, Twitter and Instagram. Please do use social media to share your thoughts, ideas and concerns with us, or contact us on the phone number/email below, and we will do all we can to support you and others with M.E.


Given the Government measures asking everyone to stay at home, we are currently unable to send our resources by post; please call us instead to see how we can help. You can always download our booklets and factsheets for free on our website.

Funding our vital services

Now, more than ever, people with M.E. need support. With all our major fundraising events rightly postponed or cancelled to protect citizens and the NHS, we are facing an uncertain few months when it comes to donations. Our Board of Trustees and Chief Executive are working with the team to put plans in place to address this, so we can continue providing the vital support that makes a difference to so many.

If you can help, please consider making a donation by calling 0117 927 9551 or by visiting our donation page.

InterAction magazine

We know that InterAction magazine is a lifeline for many of our readers. Our next issue is scheduled to publish in September, and we need your help to do this. By choosing to receive InterAction as a digital copy, instead of paper, you can help us save vital funds and resources. At a time when the need for our work could not be higher, we are facing a significant reduction in our income this coming year, with fundraising events being cancelled and donations reducing as the impact of the Coronavirus is felt. If you are willing and able to receive InterAction as a digital copy, instead of paper, please let us know by emailing with your name and address, including postcode, using the subject line “InterAction digital.”

For those of you that still want a paper copy, we are taking all the steps we can to continue to provide this. We have worked with our graphic designer, Justin Folker, and printers Warners Midlands, for many years and are hugely grateful for their support and commitment.

You are our priority

We are working to ensure adults, children, young people and families living with the illness are supported during this unprecedented time, and beyond.

We want you to know we are here for you and we will do everything we can to support you through this. Please call 0117 927 9551 (currently 10am to 4pm Monday to Friday) or email to speak with a member of the team.