Our Healthcare Services

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Our clinical team

Our clinical team

Our healthcare services team includes a doctor, physiotherapist, nurse, counsellors and chaplains, who between them have many years experience of helping people with M.E./CFS at all levels of severity.


Dr Claire Taylor

Claire is an experienced GP with a background in Neuroscience. She first became interested in M.E. when working in rheumatology clinics as a junior doctor. She was seeing patients with normal biomarkers who were clearly unwell and there appeared to be no understanding of unifying, underlying pathophysiology. Her neuroscience degree gives her a good understanding of the autonomic nervous system and the immune system and its dysfunction in various illnesses. She also became interested in the link between postural tachycardia syndrome and fatigue when working in the cardiology department overseeing tilt tests.

Claire enjoys all aspects of general practice but finds complex cases and following patients up over time the most rewarding, so she is delighted to have joined the team to use her skills to help people on their journey with M.E./CFS.


Melanie De Luca - Physiotherapist

Melanie gained a BSc (Hons) Physiotherapy degree at the University of Brighton in 2008. Since then she has had various roles within the profession, mainly with musculoskeletal and neurology clients. She has also managed a multidisciplinary team in a specialist clinical setting and been the manager of a Physiotherapy and Pilates clinic. She has been teaching Pilates since 2009.

She worked alongside some of the previous ME Trust clinical team at Burrswood Hospital from 2009-2011 as part of the multidisciplinary team providing care for people with M.E.

Melanie loves her career in physiotherapy, which allows her to help people achieve their goals and improve their quality of life. She achieves this through developing a relationship of trust and providing a holistic and individualised approach.


Gina Wall - Physiotherapist

Gina qualified as a Physiotherapist in 2006 with a first-class BSc Honours physiotherapy degree from Oxford Brookes University and went on to specialise initially in musculoskeletal physiotherapy, then Pain and Fatigue Management. Gina completed a Master of Science Degree in Pain Management at Cardiff University in 2017 and has worked as a Clinical Specialist Physiotherapist and Team Lead in both Fatigue and Pain Management NHS services.

She has been gaining extensive experience working with people living with M.E. since 2015, including those who may also be hypermobile and experience PoTS (Postural Orthostatic Tachycardia Syndrome) or who may also have a dual diagnosis of Fibromyalgia. Gina has a particular interest in the function of the autonomic nervous system and immune system in M.E and incorporates this into her work.

Gina is passionate about providing holistic care that is tailored to the needs and goals of the individual and values her career in supporting and empowering people to improve their quality of life.


Jenny Gray - Counsellor

Jenny is a Registered and Accredited member of the British Association for Counselling and Psychotherapy (BACP), having trained at West Kent College and holds an Advanced Diploma in Humanistic Counselling. She has worked in the NHS in both Primary and Secondary Mental Health Services for over 15 years. Jenny set up and managed the Family and Carers Counselling Service within Kent and Medway NHS and Social Care Partnership Trust. She has a successful private practice and is also a Supervisor for Cruse.

Jenny is committed to providing effective and supportive counselling and psychotherapy adhering to professional standards and ethics, using an integrative model.


Ingrid Holmes - Counsellor

Ingrid has a BA in Psychology and Communications and completed a 1-year Programme for Trainers. In 2004 she completed a 2-year WPF* Diploma in Psychodynamic Counselling. Her core training is psychodynamic and she also has training in couples and telephone counselling. She is accredited with the British Association for Counselling and Psychotherapy (BACP) and committed to continued professional development to enhance her skills and keep abreast with latest research in counselling theory and practice. She is a registered “Understanding Your Eating” Licenced Practitioner and a Supervisor for CRUSE bereavement counselling.

Ingrid began counselling at The Counselling Centre in Tunbridge Wells (TCC) in 2003 and continued to see clients at TCC until 2009. In addition to her private practice she also worked as a Counsellor at Burrswood Hospital in Kent for ten years. Over the past 13 years she has helped many people from all walks of life. Although her core training is in psychodynamic counselling she uses use a more integrative approach to suit individual needs. A description of this approach can be found on the BACP website.


Jane Harris - Counsellor

Jane is a registered member of the British Association for Counselling and Psychotherapy and holds a Masters in Integrative Psychotherapy from the University of Central Lancashire. She has worked with a wide variety of client issues in a general counselling agency and briefly in a student counselling service in a university setting.

She also has personal experience of chronic illness spanning many years and is passionate about helping those who are suffering from M.E. and other debilitating health conditions.


Sonja Beacham - Counsellor

Sonja holds an MA in Gestalt Psychotherapy, is registered with UKCP, a member of the BACP and is accredited with ACTO for online working.

Over the last 30 years, she has worked in a variety of settings, in schools, Universities, mental health teams, GP surgeries and occupational health departments. As well as working with the Action for M.E. she currently works in private practice in Nottingham, where she offers sessions working integratively with a range of therapeutic approaches.

Sonja has personal experience of living with long-standing health issues and understands the many challenges this can bring personally and to family and friendships.

She is fully committed to keeping up to date with professional development and offering a non-discriminatory service.


Rosanne Joseph-Horne - Counsellor

Rosanne is an integrative psychotherapist with a background in nursing and midwifery.

She has a Diploma in Contemporary Psychotherapy and is an accredited member of both the British Association for Counselling and Psychotherapy and the British Infertility Counsellors Association.

Rosanne has had experience being alongside many individuals and families at significant and sometimes traumatic periods of their lives. She has a particular interest in working with individuals coping with anxiety, trauma, pregnancy or neonatal loss and chronic ill health conditions.

Rosanne has worked as a psychotherapist in the voluntary, NHS and private sector. She currently works for the NHS, a fertility clinic, and in private practise as well as with Action for M.E..

Rosanne uses a variety of psychotherapeutic approaches to provide care best suited to the individual. She believes in a collaborative approach and that the relationship established with her clients is of central importance in her work with them.


Rev David Flagg - Chaplain

David is an Anglican priest with many years’ experience of both parish and healthcare settings, including 11 years at Burrswood sharing in whole-person care, and 11 years in a large acute hospital. He understands the frustrations of not finding consistent help for M.E. in the NHS.

Having managed a multi-faith prayer room in hospital he welcomes meeting those of all faiths and none. He holds a Diploma in Pastoral Counselling and is also an accredited Pastoral Supervisor. He offers Spiritual Accompaniment as part of his current work in semi-retirement. David is accustomed to walking with those with chronic illness and all the losses and fears that this brings with it.


Ruth Lampard - Chaplain

Ruth is an Anglican Priest, was ordained in 2000, and has experience in parish and chaplaincy ministry, supporting people from all walks of life. She understands the value of ‘walking’ as a pilgrim with and alongside people who are struggling, including people with chronic illness, people at risk of homelessness and ‘on the margins’ of life.

Ruth grew up in inner city Leicester alongside friends of many faiths and none, and welcomes accompanying people exploring what faith and life means for each person.

She completed her training as a Spiritual Director in 2011, and has recently been a SPIDIR course tutor, training spiritual directors. She has personal experience of chronic illness and understands the life-giving nature of spiritual accompaniment.


Bob Whorton - Chaplain

Bob is a Methodist Minister who has worked with churches as well as in different chaplaincy settings. He now lives in rural France where he and his wife run a small centre for reflection.

Bob is a pastoral supervisor and trainer and has written on reflective practice and palliative care. He has trained in spiritual accompaniment and enjoys creative and soulful engagement. During the last few years, he has re-discovered the joy of writing poetry.