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Welfare line update: temporary two-week closure

October 09, 2018

Our welfare advice and support service is currently experiencing a very high level of requests for support.

In order to ensure that we are able to provide a good-quality service to the people with M.E. that we have already committed to helping, we have taken the decision to to temporarily close the welfare advice line to new enquiries.

We anticipating re-opening the line to new cases by Tuesday 23 October.

If you are have a case open with one of our welfare advisors already, please contact our Information and Support line on 0117 927 9551.

Expert advice is available via our detailed factsheets. You can download these for free from our welfare benefits page, where you can also find links to potential sources of information and support regarding welfare benefits.