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Information and support

Information, support and advocacy

We are here for anyone living with or supporting someone with M.E./CFS of any age, anywhere in the UK. You are not alone.

We are keeping our website up to date with the latest on Coronavirus and M.E., and sharing these updates on Facebook, Twitter and Instagram. Please get in touch or follow us on social media to share your thoughts, ideas and concerns with us, and we will do all we can to support you and others with M.E.


Call or email us

"A really superb service. The 'less isolated' feeling was pretty palpable, to be honest. I hadn't realised how much I missed having any kind of outside support. Thank you."

Our experienced, friendly and understanding team offer a supportive “brain-fog busting” approach to help you break issues down so they feel less overwhelming, explore priorities, outline options available to you, and frame questions you want to ask professionals. We can share information, support and resources (see below), as well as offering emotional support via active, empathic listening.

  • Call 0117 927 9551 (10am to 4.30pm Monday to Friday) or
  • email us to speak with a member of the team.

For more in-depth support, we can refer you to Action for M.E. advocacy for adults or family support and advocacy (for young people 18 and under, and their parents/carers).

Please note that our team are not medically trained and are unable to offer specialist legal, employment or medical advice, or counselling, befriending or specialist mental health support, though we can signpost to specialist organisations that do.


Find information and resources

"Excellent service. As a parent it can feel very daunting. Your service helps with lots of useful resources to try and helps me feel more capable in supporting their needs."

We have lots of information and support on all aspects of living with M.E., for adults, parents and children and young people, including:

You can download our booklets and factsheets for free online, or we can send them to you by post or email.


Connect with other people with M.E.

"It's been great to make friends with other M.E.- ers. Can be a very isolating disease, so don't feel so alone when no support at home."

Our peer-support forums for adults with M.E. and 18s and under with M.E. are completely free to join and users tell us they feel better supported, and less isolated.

Not a Supporting Member yet? Join us today. It's free for anyone 18 and under, and £21 a year for adults. Your vital contribution will help make a real difference to the lives of hundreds of thousands of people affected by this devastating illness.


Funding from the Coronavirus Community Support Fund, distributed by The National Lottery Community Fund, has helped our service reach more people with M.E. Thank you to these funds and to the Government for making this possible.