Our free Support Services

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How can our services help?

How can our services help?

We are here for anyone living with or supporting someone with M.E./CFS of any age, anywhere in the UK. You are not alone.

We offer free services for adults – click on the links below to find out more, including how to contact each service.

  • Information and Support service by phone and email for anyone of any age living with M.E., or caring for someone with the illness, including family members, professionals and friends.
  • Support for families by phone and email, which includes sharing information with parents to help them secure access to education and healthcare that meets the needs of their children with M.E.
  • M.E. Friends Online forum for adults with M.E.

Our Listen to M.E. helpline is taking a break, so won't be available for the forseeable future. We are hugely grateful to the amazing volunteers who brought their precious energy, insight and experience to the helpline, and hope to be able to relaunch it in due course. For information about other sources of support, please contact our Information & Support service.

Our free services for children and young people are:

We also offer individually tailored whole-person care from our Healthcare Services team. As a charity, we charge fees for our Healthcare Services only to cover our costs, and a bursary for up to 50% of fees may be available, depending on your circumstances.

You don’t need to be Supporting Member to access our services – but if you would like to join us and receive our brilliant membership magazine InterAction, your vital contribution will help make a real difference to the lives of hundreds of thousands of people affected by M.E.


Funding from The National Lottery Community Fund (through the Awards for All programme) is continuing to help provide free Information & Support and Advocacy services to people with M.E. Thank you to the National Lottery players for making this possible.