Our Healthcare Services

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Fees – As a charity, we charge fees only to cover our costs. We aim to keep our fees affordable, and help is available for those in financial need.

Bursary – Help with up to 50% of fees may be available, depending on your circumstances. Click here for more information.

What this service offers, and how it differs from counselling

Our team of chaplains offer spiritual accompaniment to people of all faiths, and to those who are uncertain or have none.

We believe that people have needs that can be physical, emotional and spiritual. Our team of chaplains offer spiritual accompaniment to people of all faiths, and to those who are uncertain or have none.

Chaplaincy, like counselling, takes place within a supportive listening relationship. The pastoral support felt by this is similar to emotional support from a counsellor, except that the patient/client knows their listener has a faith perspective which may come into the conversation if the patient wishes it to.

Chaplaincy sessions are likely to be less frequent (e.g. monthly) than counselling sessions. The focus of chaplaincy work is not so much on resolving specific problems/issues as working towards personal and spiritual growth. Chaplaincy sessions may comprise pastoral support, or they may move into spiritual accompaniment, or they can be a mixture of both.

Spiritual accompaniment happens when the chaplain ‘sits’ alongside and enables the patient to explore all that is spiritually life-giving for them. A person’s spirituality (the part of us which is beyond words and deeply who we are / our ‘soul’) plays a vital part in any improvement in health, or ability to live well within ongoing limitations. The spiritual accompaniment does not have to be related to anyone religious belief. But if appropriate the religious beliefs and practices of a patient may helpfully feature in conversations, as well as other broader spiritual practices (e.g. mindfulness meditation, creative activities, communing with nature).

To request a self-referral form for this or any of our other Healthcare Services, please complete our simple web form or call us on 0117 927 9551 (Monday to Friday 10am to 4.30pm).

What to expect from your initial consultation

During an initial free assessment session, up to 30 minutes, we will discuss:

  • What you see as the main focus of the sessions for the moment
  • A brief outline of your spiritual viewpoint and how it developed
  • Whether you prefer a male or female chaplain to talk with
  • What length sessions you think you will need: up to 15, 30 or 60 minutes
  • Contact preference: phone/zoom/skype
  • Any other needs
  • If you would like to apply for bursary support

Please note: Sessions are not normally more frequent than monthly.

“The chaplain gave me the opportunity to be listened to, heard, respected in what I needed to say, by a non-judgemental person outside of my everyday life.”

Charges for this service

FREE assessment call: You will be offered a free assessment phone call, in order to get an understanding of how best we can help you.

Consultation by zoom, skype or telephone: Consultations will cost £24 for up to 30 minutes and £48 for up to 50 minutes.

Cancelling your appointment

Cancellation charge – 24 hours’ notice of cancellation is requested. We reserve the right to charge 50% of the fee should less notice be given. If you are in receipt of a bursary award, then a portion of this will be allocated to the cancellation charge.